Network Administrator
Omaha, NE, US, 68137-2210
AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.
Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.
Job Summary
We are seeking a Network Administrator with strong technical troubleshooting skills, a customer service mindset, and a desire to learn. This position supports the daily operation, maintenance, security, and reliability of enterprise network and collaboration infrastructure.
Essential Duties & Responsibilities
- Configure, monitor, maintain, and troubleshoot enterprise networking infrastructure, including switches, routers, wireless, firewalls, VPNs, and SD-WAN.
- Perform network upgrades, patching, vulnerability remediation, equipment replacements, and routine configuration changes.
- Administer and troubleshoot Zoom Phone, meetings, and contact center technologies, including call routing, user provisioning, and queues.
- Utilize network automation tools to support deployments, configuration management, and routine maintenance.
- Respond to incidents and service requests, resolve technical issues, and escalate complex problems when appropriate.
- Collaborate with internal teams and vendors, support infrastructure projects, and maintain accurate technical documentation.
- Participate in an after-hours on-call rotation and planned maintenance as needed.
Education Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum Qualifications
- 2+ years of experience in network administration, infrastructure support, or a related technical role.
- Working knowledge of TCP/IP, routing, switching, wireless networking, and network security.
- Hands-on experience troubleshooting network infrastructure.
- Strong communication, problem-solving, and customer service skills.
Preferred Qualifications
- Cisco CCNA or comparable networking certification.
- Experience with Cisco, Fortinet, Palo Alto Networks, or similar enterprise networking technologies.
- Experience with Zoom Phone, Zoom Meetings, or Zoom Contact Center, and Zeus Provisioning.
- Familiarity with network automation or scripting.
Why Us:
For qualifying positions, we provide a competitive benefits package designed to support health and well-being, financial security, and work-life balance:
- Health Benefits: Comprehensive medical, dental, and vision insurance
- Retirement Plans: 401(k)
- Paid Time Off: Vacation, sick leave, paid holidays, and parental leave
- Additional Benefits: Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay
For a comprehensive overview of our total reward offerings, click here.
About Us:
AgCountry has 43 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.
AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.