Customer Experience Specialist - Temp
Omaha, NE, US, 68137-2210 Emmetsburg, IA, US, 50536 Hiawatha, IA, US, 52233 Sioux City, IA, US, 51106 Storm Lake, IA, US, 50588 Carroll, IA, US, 51401 Scottsbluff, NE, US, 69361 Red Oak, IA, US, 51566-1284 Alliance, NE, US, 69301 Broken Bow, NE, US, 68822 Kearney, NE, US, 68847 Imperial, NE, US, 69033 Mason City, IA, US, 50401 DeWitt, IA, US, 52742 Sheldon, IA, US, 51201 Norfolk, NE, US, 68701 McCook, NE, US, 69001-2141 North Platte, NE, US, 69101 Perry, IA, US, 50220 ONeill, NE, US, 68763 Manchester, IA, US, 52057-1522 Marshalltown, IA, US, 50158 Harlan, IA, US, 51537 Beatrice, NE, US, 68310 Webster City, IA, US, 50595 Mount Pleasant, IA, US, 52641 Oskaloosa, IA, US, 52577-3717 Decorah, IA, US, 52101 Grand Island, NE, US, 68803 Columbus, NE, US, 68601
AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.
Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.
Job Summary
***The ideal candidate will work roughly 15-20 hours per week. Flexibility with schedule between the hours of 8-4:30pm, Monday through Friday.***
Essential Duties & Responsibilities
- Data Entry: Key in prequalification applications and maintaining accurate records. Create and update customer records, prequalification applications, and leads and opportunities.
- Scan/Index: Scan documents, index them into our system, and ensure proper filing for easy retrieval.
- Document Preparation: Review documents to ensure complete application documentation is received.
- Office Coverage Support: Provide office coverage and support as needed.
- Assist with reporting and special projects.
Education Requirements
- High school diploma or equivalent.
Years of Experience
- Previous mortgage or banking industry experience preferred.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks and prioritize effectively.
- Proficient in basic computer applications and office equipment.
About Us:
AgCountry has 43 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.
AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.