Lead Enterprise Change Practitioner
Omaha, NE, US, 68137-2210
AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.
Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.
Job Summary
***Incumbent must work three days each week in the Omaha, NE office***
We are looking for a Lead Enterprise Change Practitioner who will collaborate with the VP of Strategy Realization to advance the Associations' change management discipline across the enterprise. This role is pivotal in driving the broader enterprise change management strategy & framework across the enterprise with a focus of enhancing the teammate & customer experiences in their readiness, understanding, supporting, leading, and adoption. Key responsibilities include fostering an enterprise partnership model with cross-functional teams such as Organization Enablement, Training, HR, Internal Communications, and other key departments. Additionally, this role involves coaching, demonstrating, and driving change as a team lead, coach, and mentor to the Organizational Change Practitioner(s) within Strategy Enablement, developing and implementing change strategies and tools to facilitate enterprise change at scale. The Lead Enterprise Change Practitioner drives and oversees the change management maturation roadmap and is an expert in change management methodologies (e.g., ADKAR, PROSCI). This role involves direct interaction with many leaders, including senior and executive leaders within the Associations, to drive and align change initiatives with the broader organizational strategy, bringing transparency across all strategic initiatives, programs, business process/models, etc.
Essential Duties & Responsibilities
- Cultivate an enterprise model/governance framework in partnership with Organization Enablement, Training, HR, Internal Communications, and other key departments to ensure a consistent approach in managing and leading change initiatives and culture across the Associations. Provide strategic thought leadership and guidance on change management for best practices and emerging concepts. Guide the strategic direction and implementation of the change management function at an enterprise level
- Define, build, and execute an enterprise change framework to orchestrate the intake and assessment of impactful changes across Associations, ensuring visibility and transparency. Provide thought leadership to design and guide the development of new tools and resources at an enterprise level to visualize change impact areas. Design and leverage a standardized change rubric to assess the size of changes and resources needed, from a self-serve model to a larger change team. Facilitate a Community of Practice (CoP) and create a set of standards and tools for implementing change readiness and adoption strategies/plans to support strategic initiatives and programs. Perform analysis as a member of the Solution Team for impact assessment of all initiatives and strategies. Identify and anticipate organizational challenges and resistance, developing proactive risk mitigation plans.
- Expert in developing and implementing change management strategies & plans for large-scale transformations and strategic initiatives. Lead strategic program/initiative-level change during all phases (change strategy, analysis, management, reinforcement).
Travel Time
- Percentage of time required to travel during the day - 20%
- Percentage of time required to travel overnight - 20%
Education Requirements
- Bachelor's degree in a business related field.
Years of Experience
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10+ years of experience in Organizational Change Management, including strategy, planning, development, and delivery, stakeholder engagement, human resources, leadership alignment, communications planning, training strategy design, and organizational readiness required.
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Expert experience in developing and implementing change management strategies for large-scale transformations across an enterprise required.
Certification and Technical Requirements
- Professional Certifications in Program or Organizational Change Management (e.g., Certified Change Practitioner) required.
- Proficiency in Microsoft Office suite and tools related to carrying out essential responsibilities of the position.
Why Us:
For qualifying positions, we provide a competitive benefits package designed to support health and well-being, financial security, and work-life balance:
- Health Benefits: Comprehensive medical, dental, and vision insurance
- Retirement Plans: 401(k)
- Paid Time Off: Vacation, sick leave, paid holidays, and parental leave
- Additional Benefits: Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay
For a comprehensive overview of our total reward offerings, click here.
About Us:
AgCountry has 45 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.
AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.