Sales Technology Training Specialist
Fargo, ND, US, 58108 LaMoure, ND, US, 58458 Marshall, MN, US, 56258 Williston, ND, US, 58801 Graceville, MN, US, 56240 Jamestown, ND, US, 58401 Crookston, MN, US, 56716 Fergus Falls, MN, US, 56537 Fosston, MN, US, 56542 Redwood Falls, MN, US, 56283 Grafton, ND, US, 58237-2225 Bottineau, ND, US, 58318 Detroit Lakes, MN, US, 56501 Litchfield, MN, US, 55355 Grand Forks, ND, US, 58208-3570 Morris, MN, US, 56267 Valley City, ND, US, 58072 Devils Lake, ND, US, 58301 Thief River Falls, MN, US, 56701 Cavalier, ND, US, 58220 Elbow Lake, MN, US, 56531 Langdon, ND, US, 58249 Alexandria, MN, US, 56308 Warren, MN, US, 56762 Ada, MN, US, 56510 Stevens Point, WI, US, 54482 Rugby, ND, US, 58368 Wausau, WI, US, 54402 Carrington, ND, US, 58421 Bowbells, ND, US, 58721 Madison, MN, US, 56256 Hillsboro, ND, US, 58045 Minot, ND, US, 58701 Thorp, WI, US, 54771 Crosby, ND, US, 58730 Medford, WI, US, 54451 Marshfield, WI, US, 54449 Hallock, MN, US, 56728 Minot, ND, US, 58702 Willmar, MN, US, 56201 Roseau, MN, US, 56751 Wahpeton, ND, US, 58075 Olivia, MN, US, 56277 Lisbon, ND, US, 58054
AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.
Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.
Job Summary
Designs, develops and delivers unique sales technology training paths for each customer-facing job role. Strong emphasis on delivering effective and engaging training in a virtual format. Train customer-facing teammates primarily via technology on sales technology utilization in either group or 1 on 1 settings. Embodies confidence and expertise in showcasing in group settings or individually, how customer-facing teammates leverage sales technology in building sales pipelines and accelerating customers' speed in buying decisions. Equip the Associations' customer-facing teammates with knowledge, skills and experiences to better manage their portfolio and accelerate the sales process, helping customer-facing teammates identify next best use of their time. Work with the Associations' Sales Leaders to develop sales technology trainings and take the lead role in facilitation. Provides insights to sales leaders on the adoption efforts of customer-facing teammates. This role serves as a liaison to product managers and other sales technology stakeholders, providing feedback and insights regarding product efficiency and prospective enhancements to drive adoption. These insights include identifying and refining use cases for technology capabilities to drive alignment to go to market strategies. Aids in the development of sales technology capabilities through troubleshooting and testing to ensure technology is user-friendly and ready to be used effectively.
Essential Duties & Responsibilities
Subject Matter Expertise and Influence
- Serve as the subject matter expert for sales tools advocacy, absorption and education for all customer-facing teammates
- Seek regular feedback from stakeholders to advocate and enhance the sales technology to improve user experience
- Understand and be able to speak to how sales technology compliments Buyer's Journey and Sales Process
- Demonstrate basic Salesforce functionality, including how Leads, Referrals, and Opportunities move through a sales officer's pipeline
- Effectively influence the use of sales technology tools such as Engage to optimize opportunities by sharing data and insights with Sales Officers
- Aid in change management efforts when new sales technology capabilities are introduced
Technology Integration and Optimization
- Serve as a liaison between customer-facing teammates who are using sales technologies and product managers (and other technology stakeholders) to ensure sales technology capabilities compliment go-to-market strategies and tactics.
- Meet regularly with product managers and other key sales technology stakeholders to provide feedback, input, and insights regarding technology functionality and user experience.
- Aid in prioritizing sales technology enhancements needed to drive adoption and utilization.
- Troubleshoot and test new capabilities or enhancements to existing functionality prior to the release to customer-facing teammates
Essential Duties and Responsibilities Cont.
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Design, coordinate, and facilitate engaging and highly effective sales technology training delivered primarily via video conferencing tools or through multiple modalities:
Collaborate with Sales Enablement team and stakeholders to design, develop and implement, primarily in a virtual format unique, sales technology training with role-specific best practices that increase customer-facing teammate effectiveness
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Education Requirements
- Bachelors degree in Marketing, Agriculture Business, Agriculture Production, Economics preferred.
Years of Experience
- 4 to 6 years of experience in successful sales career with strong results. Experience in Sales, Sales Support, Lending, Insurance, Marketing, Lending Support.
Certification and Technical Requirements
- Proficient in Windows environment using Microsoft Word, Excel, and Edge and other computer systems and databases.
About Us:
AgCountry has 45 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin, FCSAmerica is based in Omaha, NE and has 42 local offices serves rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.
Nearest Major Market: Fargo